Deleting your data

How to remove your account, your connected platform credentials, and anything Agency Autopilot has stored for you.

Disconnect a single platform

Sign in at your dashboard and use Disconnect on the platform you want removed — Meta, your CRM or a WordPress site. This deletes the stored access token or credential for that platform immediately. Nothing further is retained for it.

For Meta specifically, you can also remove Agency Autopilot from Facebook Settings → Business Integrations, which revokes our access from Meta's side.

Delete reports and client dashboards

Under White label, Revoke on any report deletes it and its link stops working. Switching a client dashboard off deletes its stored figures. Both take effect immediately.

Delete your whole account

Email harrison@jiyumarketing.com from the address you signed up with, with the subject Delete my account. We delete, within 30 days and normally within a few working days:

• your account record — account identifier, email address and name;
• every stored platform credential and access token, for every platform you connected;
• your client definitions, agency branding and uploaded logo;
• every stored report and client dashboard snapshot, including the figures in them;
• your audit log entries;
• your billing record, except what we are legally required to retain for tax purposes.

We confirm by email when it is done. You can also revoke access at any time without emailing us — for Google, at Google account permissions — which stops all further access immediately, though it does not by itself delete what is already stored.

What we keep, and for how long

Nothing beyond what is listed above. We do not maintain backups of deleted accounts for analytics, resale or model training, and we never have.